Good morning everyone!
I have been doing a lot of thinking and I want to clarify something about this whole ordeal with 3BTech. This "fight" is NOT just about the money and fighting the "big companies." This is also about the principal of the thing. For one, their policies are null and void in Ohio and probably in other states as well, so why keep fighting me and making me hire an attorney? It is going to cost them money either way they do this, either refunding me and taking the computer back, or paying their attorney or both.
Well, I still am not giving up. The cost of an attorney is worth fighting for the principal as well as for the money. It will also make people aware of a company that doesn't seem to have any principals nor do they care about their customer base. I have blogged on this for almost 2 weeks now and have had well over 300 visits here. I bet 99.9% of them (the other .1 is 3B) will NEVER use this companies services. OOOO, we should take a poll and see!! Feel free to leave your vote and/or comments on here. I am curious to see if anyone would deal with them after all of this.
I'd say that if most or all vote no, then 3B is losing even more money on top of gaining a bad reputation, wouldn't you?
So, lets do the math here: take the computer back and refund the money, be done with the whole thing and the bad publicity OR spend the money on the attorney to drag it all out, make a worse name for the company and lose a ton of potential customers.
I will probably blog again sometime later today as I am going to keep "blog notes" to myself as I think of things. LOL So feel free to check back in!!
Love to all and thank you for all of your support!!!
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My family and I WOULD NOT use or recommend this company to anyone!! They obviously don't care about their customers.
ReplyDeleteI understand they want you to send the pc back so they can fix it. Why wasn't it in working order when sent in the first place? Why should the consumer have to keep sending it back to be fixed? That leaves them without a computer for how long?? How many other things will go wrong with it as soon as the warranty is done?? Something is not right here- 3 problems with the computer within 3 months- sounds like a defective product to me.
ReplyDeleteI had never heard of this company before this blog, but it'll definitly stand out as one NOT to mess with if i ever do come across their products.
ReplyDeleteDo these people not realize that you'll tell 2 friends and they'll tell 2 friends and so on and so on. So It's not just the original 300 visits here that is being informed about this; they better stop and think that this multiplies outward by the thousands, and keeps going and going and going...bad business practices
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