I am now fighting a company called 3Btech computers, to get my Mom's money back for a computer she purchased in May and has had nothing but problems with. I called to see why we had to pay a restocking fee and was told, "we don't give refunds."
I then proceeded to write them an email that you would all be proud of and are probably getting used to. LOL BUT for some reason, I cannot copy and paste it in here. Any help with that would be greatly appreciated!!
Anyway, I have let them know that we are NOT satisfied customers and want our monies refunded and I just got another email from them stating yet again that they do NOT do refunds and they don't seem to think they are scamming anyone.
I also told them I would be posting here and I hope to figure out how to copy/ paste the emails here and I told them I was contacting the BBB as well as Ripoff Report...which I did already and sent them the link to Ripoff report.
Let me know if you really want to read the emails and I will email the directly to you unless I can get them to paste in here...Hopefully this link will at least get you to the original letter...
It's getting so that customer service has got down the tubes with the economy. Crazy!
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